You’ve in all probability heard of HSN earlier than (previously referred to as the Dwelling Purchasing Community). Heck, you might even be a loyal watcher and shopper of this long-standing channel.
If these three little letters imply nothing to you, that’s okay. Let me offer you just a little historical past lesson. It’s sort of an attention-grabbing story.
HSN bought its begin accidentally. In 1977 a Clearwater-based radio station accepted electrical can openers as cost when one in all its advertisers couldn’t pay their invoice. The station proprietor circled and auctioned off (and offered out of!) all 112 can openers stay on air. And so the concept was hatched for a regularly-scheduled phase the place listeners may ‘store’ from residence.
By 1985, the concept transitioned to tv and went nationwide, airing 24/7. And the remaining, as they are saying, is historical past. You may learn all about their story and a few of the cool issues HSN is as much as as of late on their About Us Web page.
When you in all probability know HSN for its nonstop array of purses and jewellery, and different assortment of residence decor and trend, you might not understand that there’s a whole HSN make money working from home division! That’s proper, this mega-retailer can also be remote-friendly.
Should you’ve been on the lookout for a home-based gross sales and buyer assist place, HSN will be the digital office for you. However there are some issues it’s essential know earlier than you apply.
About HSN
HSN is headquartered in St. Petersburg, Florida with greater than 6,000 workers unfold out in digital and on-site roles.
At present, HSN is billed as a $3.5 billion “interactive multi-channel retailer.” In different phrases, you possibly can store HSN on-line, in shops, by means of catalogs and, after all, on TV.
So What’s This HSN Work From Dwelling Job All About?
The principle kind of employment obtainable at HSN is thru their Buyer Care Division, what they check with because the “heartbeat” of the corporate.
The Buyer Care Workforce consists of group members working each gross sales and customer support roles.
What Does a Gross sales Rep Do?
HSN home-based gross sales reps obtain incoming calls and assist prospects place orders. This additionally consists of up-selling and cross-selling merchandise within the course of.
Reps will help troubleshoot points too concerning all the things from billing to transport and returns.
Is This Seasonal? Full-Time? Half-Time?
Relies upon. Earlier than the vacation season, HSN ramps up their hiring for digital reps. These jobs are seasonal and sometimes full-time to maintain up with the demand of orders.
All year long, HSN routinely hires each full-time and part-time everlasting workers.
Whether or not full-time, part-time, or seasonal, you’ll be categorized as an worker. This implies you’ll should fill out a W2 and taxes can be withheld out of your verify.
What Are The HSN Work From Dwelling Hours?
HSN operates 24/7, 364 days out of the yr (no stay exhibits on Christmas!). Take into account, they’ll want reps available in any respect these instances. Through the holidays, you might be anticipated to work a versatile schedule to cowl peak hours.
Through the hiring course of, you possibly can focus on your schedule necessities and availability along with your recruiter. The excellent news is, HSN is thought to be versatile on the subject of schedules and swapping shifts (extra on that later).
The place Does HSN Rent?
Though this can be a distant place, the make money working from home HSN program is just obtainable in choose places. Presently, HSN hires digital reps in Florida, Tennessee, and Virginia.
However, there’s a catch, it’s important to stay particularly areas of those states to be thought-about.
Florida
Florida residents must reside in one of many following counties to be eligible:
Highlands, Glades, Charlotte, Lee, Collier, Hendry, Dade, Monroe, Palm Seashore, Broward, Orange, Martine, Saint Lucie, Hernando, Pasco, Osceola, Volusia, Polk, Sarasota, Citrus, Sumter, Indian River, Brevard, Manatee, Hardee
Tennessee
Tennesse residents must reside in Nashville or surrounding areas (615 or 931 space code).
Virginia
Virginia residents must be within the Roanoke space to be thought-about for home-based employment at HSN.
HSN Work From Dwelling Necessities
Should you stay in one of many choose areas the place HSN hires, you’re not completely within the clear but to use. First, be sure you meet their must-have necessities earlier than you apply.
Landline
HSN requires home-based reps to have an excellent ol’ trend analog landline. No VOIP or internet-based phone service. And, your private home cellphone quantity must have a selected space code.
Florida Space Codes
863, 941, 239, 305, 786, 954, 561, 407, 321, 352, 386, 552, 772
Tennessee Space Codes
615 or 931
Whereas not at all times marketed, there are sometimes openings for home-based reps in Ohio. However that is by means of Cornerstone, an HSN-owned catalog firm. So, whereas technically an HSN home-based job, it’s not the identical precise place I’m speaking about right here.
No Landline? Your present cable supplier might be able to set up one for you as a part of a bundled service. The excellent news is, for those who go forward and set up a landline, you’ll probably be capable to write it off on the finish of the yr.
Web
Excessive-speed web is a should. No dial-up, broadband, or WiFi connections allowed. When working, you should be hardwired to your modem utilizing an ethernet twine. Why? This permits for the best name stability whereas working.
Headset
You may purchase an honest headset on Amazon for underneath $20. This can be used to take incoming calls throughout your shift. Put money into one that’s cozy — you might take requires as much as 8 hours at a time.
Different Necessities to Think about
You’ll must be a highschool graduate or have your GED to be thought-about for employment. Earlier gross sales and/or customer support expertise can also be a should.
Because you’ll be dealing with a high-volume of callers (particularly throughout the holidays), you’ll must be affected person, an excellent listener, and capable of deal with even essentially the most troublesome callers with ease.
Get Able to Apply
Earlier than you apply, make sure that to give your resume a distant makeover particularly for the HSN Dwelling-Primarily based rep place.
To do this, go to their profession web page and filter listings by “work from home.” Learn the itemizing fastidiously and pull out vital key phrases. Now place these key phrases into your resume! Doing so will make sure that your resume stands out among the many many candidates. And it additionally helps your utility get seen by an precise recruiter.
Unsure for those who correctly key phrase optimized your resume? No drawback.
Head on over to Job Scan. It couldn’t be less complicated to make use of. Paste the job advert on one facet, your resume on the opposite and, voila, JobScan will analyze each to see how effectively your resume matches the job description like so:
The better the match, the higher optimized your resume (and the higher your probability of getting a name again for an interview!).
It’s free to attempt JobScan for a sure variety of scans every month (it’s continuously altering). Nevertheless it’s positively price a attempt for those who’ve by no means key phrase optimized your resume earlier than.
To be taught extra concerning the course of, be sure you learn the one resume hack it’s essential get your resume observed by recruiters.
What Others Are Saying
Glassdoor evaluations from present and former gross sales reps at HSN love the autonomy that comes with working from residence. Many reps additionally famous the versatile schedule, together with a capability to swap shifts with coworkers with no need administration approval.
And, reviewers famous that even part-time workers obtain PTO from day one, one other superior perk.
On the flip facet, gross sales reps appear to agree that there’s little room to maneuver up within the group. And, ideas on administration are unfold out throughout the board — actually simply is determined by who you get as your superior.
The pay fee is also known as OK, with no particular point out of charges. Nonetheless, many reviewers like the flexibility to earn prizes and bonuses by means of coworker contests. Plus, all reps obtain a reduction, which is a pleasant perk for those who’re an HSN shopper!
Work From Dwelling HSN Assessment
There’s no denying that HSN could be very a lot a good firm that hires distant reps. Sadly, they solely rent distant employees in choose areas in Florida, Virginia, and Tennessee. Should you don’t stay in one in all these states, you’ll must look elsewhere.
In case your geographic location is excellent, HSN can provide versatile home-based work.
Take into account, this can be a home-based customer support place, which suggests you’ll spend plenty of time on the cellphone. And don’t overlook, you will want to supply a landline and high-speed web to get the job finished.
However for those who don’t thoughts cellphone work and meet the pre-hire necessities, this can be a nice alternative to construct a cubicle-free customer-service profession.
Questions concerning the hiring course of? Have you ever labored for HSN earlier than? Please go away your feedback and private evaluations within the feedback beneath 🙂
Fortunately,
Ashlee
P.S. This publish accommodates affiliate hyperlinks for JobScan, a program I exploit and love! Please learn my disclosure assertion to be taught extra.