SAP SuccessFactors and LiveHire Integration

Better of each worlds: SAP SuccessFactors and LiveHire expertise layer

Most massive organisations could have a Human Capital Administration (HCM) software program platform as their central HR know-how. For organisations wishing to mix a best-of-breed with an all-in-one know-how technique, utilizing a HCM platform comparable to SAP SuccessFactors with a expertise acquisition, mobility and engagement software program comparable to LiveHire, has many company-wide advantages. Streamlining HR processes could be a difficulty for lots of companies. Managing expertise, significantly excessive quantity expertise, in a collection that additionally offers help and optimises efficiency, could be a tough job. Options hardly ever supply an entire package deal which offers best-in-class expertise for candidates, recruiters and HR managers alike.

At its coronary heart, LiveHire’s expertise acquisition, mobility & engagement software program offers a deeply built-in expertise layer for SAP SuccessFactors that creates a world-class candidate and recruiter expertise that’s intuitive and simple to make use of.

Why LiveHire?

At LiveHire, we all know recruitment is extra than simply supply, rent, repeat. LiveHire’s cloud primarily based platform is designed with person expertise at its middle – the expertise of candidates, recruiters and hiring managers. This give attention to person expertise delivers speedy enhancements in time to supply and rent candidates, whereas producing a optimistic candidate expertise.  At LiveHire, candidates entry a cellular enabled utility course of with straightforward resume add, and recruiters expertise an intuitive drag and drop expertise pipelining with easy-to-read, actual time hiring dashboards. LiveHire prospects get pleasure from the advantages of cloud-based recruiting software program with international connectivity.

Why SAP SuccessFactors and LiveHire?

1. Aligning best-of-breed (LiveHire) with all-in-one (SAP SuccessFactors)

As Josh Bersin recommends, savvy, trendy HR leaders create their HR tech stack utilizing each all-in-one and best-of-breed applied sciences. And it is smart, particularly for big organisations. The SAP SuccessFactors-LiveHire integration is a deep bi-directional integration (extra on that later) which suggests HR Administrators have a single supply of individuals information through SAP SuccessFactors, and one of the best candidate and hiring workforce expertise through LiveHire.LiveHire and SuccessFactors Integration


By integrating your SAP ERP & HRIS programs with LiveHire, you may construct a neighborhood of engaged candidates who will expertise humanised and genuine connection. Additional, your HR workforce could have the flexibility to construct a reside and flowing database of expertise throughout the entire recruitment course of. The API integration between SuccessFactors RCM and LiveHire is likely one of the deepest available in the market. Our integration makes use of the newest OData APIs that are backwards appropriate.

2. Why do one of the best organisations use LiveHire with SAP SuccessFactors for his or her Expertise Administration?

HR Administrators increase their HR Expertise Technique by utilizing LiveHire. LiveHire on the front-end, permits organisations to cut back their time-to-hire by as much as 75% and ship proactive recruitment methods comparable to: candidate sourcing (from a number of channels comparable to job boards, careers pages, inner referrals, alumni, social pages and database candidates), cellular enabled purposes, expertise pooling (utilizing inner, alumni and exterior expertise) and immediate SMS candidate communication. Then, relying on the organisation’s distinctive recruitment course of, SAP SuccessFactors can step in to handle the remainder of the recruitment course of and HCM updates comparable to: job requisition, job supply, new rent onboarding and if inner, switch/promotion. This outlines only one means of integrating these platforms. We all know that organisations every have distinctive hiring processes, and so we’ve got designed the LiveHire / SuccessFactors integration to be customised to suit every group’s wants.

The results of this HR Tech technique is that organisations obtain vital enhancements of their hiring metrics: 17 days median time-to-hire, improved range metrics (when utilizing Expertise Communities, 56% of hires are feminine) and quick candidate response occasions with candidates responding to SMS messages in beneath one hour.

LiveHire is for organisations devoted to sourcing one of the best expertise, and HR Administrators in search of to outperform on their hiring metrics and improve organisational employer and client model. Utilizing LiveHire with SuccessFactors implies that organisations get all the advantages of a best-in-class platform (like LiveHire) with the size of an all-in-one platform (like SuccessFactors).

Victorian organisation, Alfred Well being, makes use of LiveHire / SuccessFactors to supply, rent  and onboard lots of of healthcare staff from inside hundreds of resumes. Hiring at Alfred Well being has risen by 15% over the previous 5 years pushed by a rise within the supply of providers and the COVID-19 pandemic response. SuccessFactors / LiveHire was carried out to fulfill these calls for. Alfred Well being describes their SuccessFactors/LiveHire integration as “one of the best of each worlds, with a easy, streamlined candidate expertise in addition to a devoted HRIS system”. A important factor was to make sure information flowed seamlessly, releasing up groups to give attention to discovering candidates rapidly, managing candidate relationships and enhancing the standard of rent. With a complete workforce of ~10,000 staff, Alfred Well being is a superb instance of methods to ship an ideal best-of-breed (LiveHire) and all-in-one (SAP Successfactors) HR Expertise Technique. Watch right here from Alfred Heath about their LiveHire/SuccessFactors deep integration.

3. What’s a deep integration and the way does it work between SAP and LiveHire?

Expertise integrations – “Does X combine with Y?” is such a easy query on the floor. It’s much like asking a chef to mix elements collectively. Whereas the elements might technically combine, they might or might not style nice. It’s the identical with know-how integrations.

Two questions HR Administrators ought to ask relating to deep know-how integrations:

  • How is information shared between platforms? Is it bi-directional?
  • How easy is the workflow and person expertise between platforms?
  • What’s the person expertise? For candidates? For Recruiters? For hiring managers?

The SuccessFactors/LiveHire integration is a deep integration. Which means that recruitment information does two essential issues: (1) information flows 2-way (bi-directional) between the 2 platforms (i.e. SuccessFactors speaks to LiveHire, and LiveHire speaks to SuccessFactors), and (2) the information communication updates and flows actual time. Which means that when Recruiters or HR Administrators enter both system, workflows aren’t interrupted and reporting is actual time.

Actual time information updates to create actual time reporting is important for HR Administrators. All-in-one programs could seem engaging on the floor due to the notion that reporting will probably be extra dependable if the whole lot is completed in a single system. LiveHire overcomes this problem with the deep integration constructed with SuccessFactors. This implies SuccessFactors stays the one “supply of reality” with related hiring information up-to-date in each programs, which in flip facilitates actual time reporting in SuccessFactors.

4. As a candidate, how do LiveHire and SuccessFactors work collectively for me?

In organisations utilizing the LiveHire platform, candidates apply for (1) present open roles or (2) expressions of curiosity (future roles). The LiveHire platform is designed to be candidate pleasant. It’s mobile-enabled and permits quick add of resumes (solely minutes to finish) from a variety of sources (e.g. phrase paperwork, LinkedIn and so forth) so it’s fast and simple to use.

Candidates talk straight with recruiters by way of the platform, and since LiveHire is enabled with two-way SMS messaging, this leads to median candidate response occasions of lower than one hour.

Recruiters interact with candidates at scale utilizing bulk communication know-how (only one click on) and might simply share essential updates comparable to hiring standing, function data and function rejection whereas retaining candidates inside the organisation’s Expertise Group.

Variety hiring can also be improved. For instance, feminine candidates are additionally extra seemingly to reply to Expressions of Curiosity quite than particular roles. The causes ladies hesitate to use embody: (1) they’re not sure in the event that they meet all the standards, (2) they’re much less more likely to apply to a job at an organisation who has rejected them for an additional function, and (3) they’re deterred by lengthy utility processes. In distinction, males usually tend to reapply for roles, no matter prior utility standing. Software processes which might be rejection centric, are too lengthy or supply little or no likelihood of receiving a response from the organisation, are obstacles to ladies.

LiveHire solves this by recruiters constructing a branded Expertise Group, quite than relying solely on job commercials. Then, recruiters can invite candidates to precise curiosity within the organisation and alleviate the strain to use for a selected function that might not be totally appropriate to the candidate. The online result’s extra gender range and a optimistic candidate expertise, even when candidates aren’t profitable for his or her preliminary function. Enhancing the normal hiring mannequin with Expertise Communities, LiveHire helps firms obtain 15% higher range outcomes than the business commonplace. Learn extra about Variety Hiring greatest practices right here.

How SAP SuccessFactors and LiveHire are built-in:

  • Deep twin synchronised integration with RCM – job, utility, standing, candidate information
  • Seamless recruiter expertise with no disruption to the Hiring Supervisor expertise
  • Greatest follow careers web site expertise – high job widgets, cellular optimised expertise, embedded referrals, embedded video
  • Cell optimised candidate expertise and reside profiles
  • AL-powered expertise matching and expertise ideas for proactive and speedy hiring
  • Two-way SMS and e-mail messaging

5. As a recruiter, how do LiveHire and SuccessFactors work collectively for me?

Recruiters profit rather a lot from the LiveHire / SuccessFactors integration. Recruitment processes are sometimes distinctive to every organisation. The LiveHire / SuccessFactors integration could be configured to every organisation’s most popular hiring course of. For instance, organisations might select to make use of LiveHire as much as the purpose of shortlist, whereas others might determine to make use of LiveHire all the best way as much as the purpose of supply.

This resolution hinges on how they need recruiters to collaborate with hiring managers to fill open positions. If the group solely desires their hiring managers to work in SuccessFactors, they’ll select to work with LiveHire as much as the purpose of shortlist.

On this instance, recruiters can use LiveHire to carry out the sourcing and engagement levels of hiring: Sourcing, Software Screening, Expertise Pooling and Candidate Communication. Then, as a result of information flows with the deep integration between LiveHire and SuccessFactors, recruiters workflow throughout to SuccessFactors to match candidates to Hiring Requisition, supply the function and onboard new candidates. See how Alfred Well being built-in their hiring course of with SuccessFactors/LiveHire.

Along with this, intelligent options like CRM (buyer relationship administration), Clever Matching, Candidate Possession and Pipeline Velocity, save recruiters time and scale back time-to-fill.

Clever Matching suggests well-matched database candidates for roles whereas the intuitive drag-and-drop interface makes expertise pooling dynamic and simple for recruiters.

Candidate Possession permits stakeholder tagging which creates possession as recruiters assessment personalised expertise swimming pools for his or her inner consumer group.

Pipeline Velocity is a brand new function and has 2 key parts. Firstly, organisations can customise timeframes for candidate standing at every recruitment stage (for instance, if they’re interviewing then they shouldn’t be sitting in the identical standing for 4 weeks). Secondly, Pipeline Velocity creates system-generated actions or nudges to remind recruiters of which candidates ought to be progressed or rejected when they’re sitting in a stage too lengthy. Counting on recruiter reminiscence or to-do lists of actions for each candidate just isn’t dependable. Utilizing know-how to remind recruiters upfront of actions they should take, quickens hiring and improves candidate expertise. Importantly it additionally frees up the thoughts of recruiters to give attention to candidate expertise and engagement.

The mixture of Clever Matching, Candidate Possession and Pipeline Velocity implies that hiring groups can rapidly curate purposes into easy, streamlined expertise swimming pools, prepared for interview, evaluation and supply whereas creating an excellent, personalised candidate expertise.

6. As a HR director, how do LiveHire and SuccessFactors work collectively for me?

HR Administrators leveraging each LiveHire and SuccessFactors ship their HR and organisational worth proposition on all three dimensions: candidates, staff and customers.

Candidates have an ideal expertise because of the tech-enhanced engagement (two-way SMS / mobile-friendly) and recruiters are freed as much as ship an ideal service (through Pipeline Velocity, Clever Matching and Candidate Possession).

Workers have an ideal inner mobility expertise because the LiveHire platform handles all inner emptiness processes utilizing the identical white-glove expertise as exterior candidates.

Shopper expertise is fulfilled with low candidate rejection and elevated candidate engagement, that means these candidates who apply and are unsuccessful retain an affinity for the organisation’s client model.

Lastly, because of the actual time, bi-directional information, HR reporting is a breeze as Successfactors retains its standing as the one supply of information reality.


It’s clear that HR know-how integrations are right here to remain. Whereas the method of aligning platforms could seem daunting, deep integrations already constructed between software program platforms truly make integrations straightforward. HR Administrators can leverage best-of-breed know-how like LiveHire, coupled with massive scale HCMs like SAP SuccessFactors and obtain excellent leads to sourcing, hiring and onboarding expertise.

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